Shipping Policy
Processing Time:
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates:
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping: [insert rate and estimated delivery time]
- Expedited Shipping: [insert rate and estimated delivery time]
- Free Shipping on orders over $50 (excludes expedited options)
Delivery Times:
Estimated delivery times depend on your location and the shipping method selected. Please note that delivery times are estimates and may be affected by factors outside our control, including carrier delays.
Tracking Your Order:
Once your order has shipped, you will receive a confirmation email with tracking information.
International Shipping:
We currently offer international shipping to select countries. Additional duties and taxes may apply, and these charges are the responsibility of the customer. Please check with your local customs office for more information.
Lost or Stolen Packages:
We are not responsible for lost or stolen packages once they have been marked as delivered. If you believe your package is lost or stolen, please contact the carrier for assistance.
Returns & Exchanges:
For our return and exchange policy, please visit our Return and Refund Policy page.
If you have any questions regarding shipping, feel free to contact us at basileiawear@gmail.com
Thank you for shopping with us!
